CMS Chief's Internal Email Stresses State Flexibility Among Priorities

CMS Administrator Seema Verma wrote to staff in an internal memo that the agency's goals are allowing states to design their own Medicaid programs, improving the customer experience, using technology to prevent fraud, waste and abuse, and empowering patients. “States need the freedom to design Medicaid programs that work for them and meet the unique needs of their citizens. We must ensure that we give states -- and local communities -- the flexibility they need to design innovative, fiscally responsible...