BetterHelp Faces 20 Years Of Fallout For Sharing Consumer Data

By Emma Beavins / July 14, 2023 at 7:14 PM
The Federal Trade Commission on Friday (July 14) fined the online mental health company BetterHelp $7.8 million and ordered it to undertake 20 years of remedial actions following FTC’s allegations in March that the company shared protected customer information with third parties without the customer’s affirmative consent. FTC is ordering BetterHelp to request deletion of customer data by third parties, implement a privacy program, maintain internal records of consumer complaints, and conduct audits and incidents involving covered information for the...

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