Web-Brokers Expect Online Enrollment Surge As People Stay Inside

Updated Story Web-based brokers working to sign consumers up for Affordable Care Act or Medicare private coverage expect the pandemic to drive more people to online services, and one major broker has boosted capacity to prepare for the expected surge. Andrew Shea, vice president of Medicare at eHealth, says the company hired 50% more agents for this enrollment season, and there are now about 2,000 brokers ready to help seniors with their Medicare options. While historically there...