States Brace To Mitigate Consumer Uncertainty As They Prepare To Promote Open Enrollment

August 21, 2017 at 6:35 PM
States and navigators face extra challenges in promoting their exchanges as they head into open enrollment: They don't know what kind of federal support and outreach to expect; the enrollment period has been cut in half (an abbreviation that wasn't supposed to take effect until next year); and Congress' tumultuous attempts to overturn the Affordable Care Act have confused the general public, leading some enrollees to believe the law and its coverage no longer exist. “We have seen consumers very...

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