Insurer: By Allowing Automated Texts, FCC Offers Vital Redetermination Tool

By Amy Lotven / January 25, 2023 at 6:32 PM
A health insurance source says plans are thrilled that the Federal Communications Commission told HHS how Medicaid managed care organizations and local governments can contact enrollees about the forthcoming redetermination process via automated calls or texts without violating federal laws. FCC’s statement in response to a query from HHS is key from the plan perspective, and insurers can work within the parameters of the guidance, says the source. There is still a lot of work to do to make sure...

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