Healthcare.gov Ended OE Without Deploying ‘Waiting Room’

Healthcare.gov ended the 2023 open enrollment period on Jan. 15 without triggering the so called “waiting room” that the federal exchange has previously used for consumers seeking to sign up at the last minute, CMS tells Inside Health Policy . The agency says that the mechanism has not been used in the last few years, which a former key official attributes to system improvements made during the Trump administration The waiting room usually kicked in during the final day or...