CMS Stops Re-Bidding Maximus’ Call Center Contract

CMS on Tuesday (Nov. 26) backed off its solicitation for a new call center operator for 1-800-MEDICARE and healthcare.gov to keep its existing $6.6 billion contract with Maximus -- a move that ranking Senate health committee Republican Bill Cassidy (LA) attributes to his strong oversight of the agency’s decision to rebid the contract, which he claims is designed to force call center workers to unionize. “The Maximus contract should never have ended in the first place. Clearly, the Biden-Harris administration...