ACA Navigators Prep For Challenging Open Enrollment Season

By Amy Lotven / October 14, 2020 at 3:28 PM
Health care navigators tasked with helping consumers purchase coverage through healthcare.gov have been preparing to tackle one the most challenging open enrollment periods to date by moving to virtual enrollment method signups to keep consumers and workers safe during the pandemic, while also facing a dearth of guidance from an administration that is trying to scrap the very law that navigators are trying to get consumers to embrace. CMS, which administers the navigator program for states using healthcare.gov, did not...

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