Medicare Rights Center Urges CMS To Improve MA Appeals Processes

By Michelle M. Stein / October 21, 2014 at 2:24 PM
The Medicare Rights Center is asking CMS to make improvements to Medicare Advantage plans' appeals processes by giving beneficiaries more information and auditing plans more often, as the beneficiary advocates say managing coverage denials and appeals is a consistent concern for MA beneficiaries. In a recently released “Medicare Snapshot” on MA denials and appeals, the center says that over a third of beneficiaries calling the national helpline have difficulty handling coverage denials and appeals. While that number includes fee-for-service appeals,...


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