Staff with Kentucky's state-based exchange this week will contact about 12,000 enrollees who are eligible for, yet failed to enroll in, qualified health plans that provide cost-sharing reduction (CSR) payments, a move applauded by several consumer advocates. Carrie Banahan, executive director of Kentucky's Health Benefit Exchange, revealed that the exchange would be reaching out to those residents, or their agents and brokers or in-person assisters, during a Wednesday conference call sponsored by Families USA Cost-sharing reductions, or CSRs, are payments...