CMS: Nearly 2.5 Million Users Enroll In FFM By Dec. 12, 500K Get Call-Backs

HHS officials on Tuesday (Dec. 16) touted a strong, yet imperfect, start to open enrollment and said almost 2.5 million users had chosen a plan through HealthCare.gov as of midnight Friday (Dec. 12). Officials also said that around 500,000 customers left their contact information with federal call center representatives Monday night (Dec.15) while staffers struggled to field a higher-than-normal volume of calls due to the deadline to enroll in order to have coverage effective by Jan. 1, 2015. Staffers have...