CMS Friday (July 18) awarded 14 five-year contracts to Quality Improvement Organizations that help providers improve the quality of care, marking the second step in CMS' overhaul of QIOs, which began in May. CMS now separates QIOs that help providers improve care from QIOs that regulate to avoid conflicts of interest. QIOs review beneficiary complaints, and they advise providers on how to fix problems. The Institute of Medicine and congressional Medicare advisers said those roles of regulator and quality-improvement adviser...